Terms and conditions
Effective Date: December 6, 2025
Introduction
Reality (“we,” “us,” or “our”) provides the Reality mobile application and related services (the “App” and “Services”). These Terms of Use (“Terms”) govern your access to and use of those Services.
By downloading, installing, creating an account, or otherwise using the App, you agree to comply with these Terms and the associated Privacy Policy located at:
assets/docs/privacy.txt
1. Legal Entity Information
These Terms of Use are issued by:
Reality Tunisia Branch
Forme juridique: SARL – Succursale de Reality Limited Liability CO.AS (United States)
Identifiant fiscal: 1940277S
Adresse du siège social: 10 Rue Hamidia A-4-43, 1073 Montplaisir, Tunis, Tunisia
Reality Tunisia Branch operates the Reality web and mobile applications and related services in Tunisia.
For users located outside Tunisia, services are provided by Reality Limited Liability CO.AS, a Washington limited liability company, with its principal place of business at 3427 126th Pl SE, Everett, WA 98208, USA (UBI: 605592585).
2. Eligibility
Users must be at least 13 years old (or the minimum age in their jurisdiction) to use the Services. By using the App, you represent and warrant that you meet this eligibility requirement and have the legal authority to accept these Terms on your own behalf or on behalf of the entity you represent.
3. Account Registration
You are responsible for providing accurate registration information, maintaining the confidentiality of your credentials, and promptly notifying us of any unauthorized access.
We may suspend or terminate accounts that are inactive or for which the information appears fraudulent.
4. Services and Content
The App enables you to discover, join, schedule, and manage sporting events, facilities, and tournaments organized by Reality or third parties.
Available features and pricing may change; we will always apply the latest terms displayed in the App.
5. Payments and Refunds
Certain functionality requires payment. All purchases are subject to the order summary presented at checkout.
Refunds, if any, are at our discretion and handled according to the purchase flow that was in effect when you completed the transaction.
Payment processing is performed by third-party providers; you agree to their terms when completing a transaction.
6. User Obligations
You agree to:
• Use the App only as permitted by these Terms and applicable laws.
• Provide up-to-date and truthful information.
• Not interfere with the Services, attempt unauthorized access, or use automated means to scrape or extract data.
• Respect the rights of other users; harassment, threats, or abusive conduct may result in account suspension.
7. Content Contributions
If you post reviews, photos, or other content, you grant Reality a perpetual, transferable, sublicensable, royalty-free license to use, reproduce, modify, and display that content worldwide in connection with the Services.
8. Intellectual Property
All trademarks, logos, domain names, text, graphics, images, and code within the App are Reality’s or its licensors’ property.
You may not copy, distribute, or create derivative works from the Services without prior written permission.
9. Termination
We may suspend or terminate your access for violations of these Terms, inactivity, or legal reasons.
You may deactivate your account from within the App; deactivation will not affect obligations incurred before termination.
10. Disclaimers and Liability
The Services are provided “as-is” and “as-available.”
We disclaim warranties to the fullest extent permitted by law. In no event will Reality be liable for incidental, consequential, or punitive damages arising from your use of the App.
Some jurisdictions do not allow exclusion of certain warranties or damages, so some limitations may not apply to you.
11. Changes to Terms
We may update these Terms periodically.
We will notify you of material changes via the App or email and update the effective date listed above.
Continued use of the App after such notice constitutes acceptance of the revised Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Washington (USA) without regard to conflict of law principles.
Any disputes will be resolved in the state or federal courts located in King County, Washington, unless otherwise required by law.
13. Contact
Reality Support Team
Email: Support@Reality-co.com
Address: 10 Rue Hamidia A-4-43 1073 Montplaisir
Phone: +1 (425) 537 1189
Phone: +216 52 517 913